The Reservations.com Standard
Rooted in client-oriented practices and consumer satisfaction, Reservations.com
places a premium on customer service. Helping individuals reach their travel goals, Reservations.com aligns their interests with clients to help learn, understand, and support travel needs.
At the forefront of their consumer operations lies human interaction. At Reservations.com, they strive to bring back the human element that business structures have otherwise foregone. As a result, their consumers feel heard and valued. Reservations.com offers 24/7 phone assistance, promising round the clock support to their valued clients. Best of all, consumers are paired with a live operator.
Equipped with a team of 350 customer service representatives, Reservations.com ensures that their employees are adequately trained. Committed to providing an elite level of customer service, Reservations.com goes to great lengths to exceed client requirements. It’s for this reason why happy customers tout Reservations.com as a leader in the online travel industry.
For optimal convenience, Reservations.com offers three modes of communication: phone, email, or chat. Their Customer Service Center
continually monitors all platforms to guarantee that clients receive prompt service. Above all else, Reservations.com maintains that their greatest asset is their customer, and they stop at nothing to uphold this message.
Phyllis Reddon is a general assignment reporter at Rise Media. She has covered sports, entertainment and many other beats in her journalism career, and has lived in New York for more than 6 years. Phyllis has appeared periodically on national television shows and has been published in (among others) Yahoo News,, Politico, The Atlantic, Harper’s, Wired.com, Vice and Salon.com.