Digital Business Support System Market 2019: Global Opportunities, Sales Revenue and Business Development Strategy | Ericsson, CSG, Netcracker Technology, Amdocs, Huawei Technologies, Capgemini

A large number of local and global players are competing with one another in the global Digital Business Support System market.  This makes the landscape fragmented in nature. The market is also witnessing the foray of new players wanting to cash in on the unmet demands of consumers. To make headway in the market, players are focusing on product development and strategic mergers and acquisitions. They are also enhancing their distribution networks to steal a march over their competitors.

The report includes detailed value chain analysis, which provides a comprehensive view of the global Digital Business Support System market. Porter’s Five Forces model for the Digital Business Support System market has also been included to help understand the competitive landscape in the market. The study encompasses market attractiveness analysis, where in products and applications are benchmarked based on their market size, growth rate, and general attractiveness.

Global Digital Business Support System Market is expected to rise from its initial estimated value of USD 2.74 billion in 2018 to an estimated value of USD 8.82 billion by 2026, registering a CAGR of 15.75% in the forecast period of 2019-2026.

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Major Companies Involved

Ericsson, CSG, Netcracker Technology, Amdocs, Huawei Technologies, Capgemini, BearingPoint, Nokia, Oracle, ZTE Corporation, Infosys, IBM, Accenture, Comarch, Optiva Inc., Sigma Systems, Sterlite Technologies Limited, Openet, MATRIXX Software, Qvantel, Cerillion Technologies, Tata Consultancy Services, ZTE USA, OpenNet Europe, Mahindra Comviva etc

The study emphasizes advancement in Digital Business Support System solutions as it has immense influence on the decision making process in almost all socioeconomic and business aspects.  Furthermore, the report provides a detailed analysis of the global Digital Business Support System market along with the market forecast in terms of revenue growth for all segments.

In the final section of the report on Digital Business Support System, the ‘dashboard view’ of the companies is provided to compare the current industrial scenario and their contribution in the total Digital Business Support System market. Moreover, it is primarily designed to provide clients with an objective and detailed comparative assessment of key providers specific to a market segment. Report audiences can gain segment-specific manufacturer insights to identify and evaluate key competitors based on an in-depth evaluation of their capabilities and success in the Digital Business Support System marketplace.

Table of Contents





  • Market ecosystem
  • Market characteristics
  • Market segmentation analysis


  • Pipeline analysis


  • Market definition
  • Market sizing
  • Market size and forecast


  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition


  • Segmentation
  • Comparison
  • Market opportunity



  • Geographical segmentation
  • Regional comparison
  • North America
  • South America
  • Europe
  • MEA
  • APAC
  • Market opportunity



  • Market drivers
  • Market challenges



  • Overview
  • Landscape disruption


  • Vendors covered
  • Vendor classification
  • Market positioning of vendors


  • List of abbreviations

See the complete table of contents and list of exhibits, as well as selected illustrations and example pages from this report.

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Market Drivers:

  • Introduction and deployment of customized solutions for business is expected to drive the market growth
  • Reduction in cost of business operations and reduction of usage of resources is also expected to drive the market growth

 Market Restraints:

  • Time-taking process and high cost for implementing the system is also expected to restrain the market growth
  • Rising complications in business process and with the integration of traditional and modern business support system is expected to restrain the market growth

Competitive Analysis

Global digital business support system market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of digital business support system market for global, Europe, North America, Asia Pacific and South America.

Important strategic attributes of the report:

  • Competitors –In this section, various Digital Business Support System industry leading players are studied with respect to their company profile, product portfolio, capacity, price, cost, and revenue.
  • Sales and Revenue Analysis – Both, sales and revenue are studied for the different regions of the Digital Business Support System Another major aspect, price, which plays an important part in the revenue generation, is also assessed in this section for the various regions.
  • Market share, value, volume, and production capacity is analyzed on global, regional and country level
  • The 360-degree Digital Business Support System overview based on a global and regional level
  • Market Outlook: The report also sheds light on some of the major factors, including R&D, new product launches, M&A, agreements, partnerships, joint ventures, collaborations, and growth of the key industry participants, on a regional and global basis.
  • A complete and useful guide for new market aspirants
  • Strategic suggestion and proposals for the new comers those are willing to enter the market.
  • Supply and Consumption –In continuation of sales, this section studies supply and consumption for the Digital Business Support System This part also sheds light on the gap between supply and consumption. Import and export figures are also given in this part.
  • Forecast information will drive strategic, innovative and profitable business plans,
    SWOT analysis of players will pave the way for growth opportunities, risk analysis, investment feasibility and recommendations.
  • Other analyses – Apart from the information, trade and distribution analysis for the Digital Business Support System (Market, contact information of major manufacturers, suppliers and key consumers are also given.

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Market segmentation

  • By Component
  • Solutions (Revenue & Billing Management, Customer Management, Order Management, Product Management Others)
  • Services (Consulting, Implementation, License & Maintenance, Training & Education, Managed Services)
  • By Deployment Model
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • By End-User Type
  • Small & Medium-Sized Enterprises
  • Large Enterprises

By Geography

  • Asia Pacific (China, South Korea, Japan, India, Australia, Singapore, Thailand, Indonesia, Malaysia, Philippines, Rest of Asia-Pacific) {Market Revenue (USD Billion), Growth Analysis (%) and Opportunity Analysis}
  • North America (US, Canada, Mexico) {Market Revenue (USD Billion), Growth Analysis (%) and Opportunity Analysis}
  • Europe (Russia, Turkey, Belgium, Netherlands, Switzerland, Spain, France, Germany, Italy, UK, Rest of Europe {Market Revenue (USD Billion), Growth Share (%) and Opportunity Analysis}
  • South America (Brazil, Argentina, Rest of South America) {Market Revenue (USD Billion), Growth Share (%) and Opportunity Analysis}
  • Middle East and Africa (South Africa, Egypt, Saudi Arabia, United Arab Emirates, Israel, Rest of Middle East and Africa) {Market Revenue (USD Billion), Growth Share (%) and Opportunity Analysis}

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Key Developments in the Market:

  • In September 2018, Netcracker Inc. announced that Telefónica Deutschland has employed its business support system platform for its expansion to digital transformation in the whole company.
  • In November 2017, Telefonaktiebolaget LM Ericsson announced that they had completed the live deployment of business support system with Mobile Telephone Networks Côte d’ivoire, which is set to replace the traditional business support system platform of the company.

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